To notify us of an error or request information about the servicing of your mortgage loan, please write us at the following address:

Attn: Servicing Errors and Request for Information,
Southside Bank
PO Box 150099
Fort Worth, TX 76108-0099

Be sure to include your name, account number and a description of the error or information you are requesting.

Mortgage Loans

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Kim Borrelli

Assistant Vice President/Mortgage Loan Officer

  • NMLS # 580520

  • 6201 South Broadway
    Tyler, TX 75703

  • Phone: 903.581.9714
  • Fax: 903.534.5515


  • Mon – Thurs: 9:00am - 4:00pm; Friday: 9:00am – 5:00 pm

I am proud to have been associated with Southside Bank for over 17 years. My most important goal is to make the mortgage loan experience as smooth as possible for you.  I endeavor to serve my clients by maintaining a keen understanding of current mortgage products.  You will receive my complete attention as we work together throughout the mortgage process.  Most importantly, by the time you move into your new home, you’ve made a new friend to boot!
If I may help you in any way, from questions to quotes, just give me a call.  I am at your service!

Your journey home starts with a convenient, quick, no-hassle mortgage loan from Southside. Applying is easy—you can do it online in just 20 minutes.

  1. Apply now or finish a previously started application.
  2. When you have completed the application, click submit, and we will review your information.
  3. A Southside Bank loan officer will follow up with you shortly.

We are a Texas bank, and all our mortgage loan officers live and work near you. We want to help you get the home of your dreams! Apply online or give us a call at 877.639.3511.